# How long time get Support

### **1) Where to get support?**

If you are unable to find your answer here in our documentation, feel free to ask for help from our support team, all you have to do is submitting a ticket via:

#### *Email support:* <hello@uxper.co>

#### *Ticket support:* <https://uxper.ticksy.com>

***Facebook fanpage*** : [**https://www.facebook.com/uxper.co**](https://www.facebook.com/uxper.co)

### **2)** **Support Policy**

{% hint style="info" %}
Our working time is 8.00 AM - 5.30 PM, Monday to Friday (GMT+7) . In some cases, the waiting time can be extended to **48 hours** . Support requests sent during weekends or public holidays will be processed on next Monday or the next working day.
{% endhint %}