Single Trip

This section allows you to configure how reviews are collected and displayed for each individual trip on your website.

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1. Review Approval

• Label: Enable review approval when user submit review

• Description: Determines whether submitted reviews require admin approval before appearing publicly.

• Options:

  • Yes: Reviews must be manually approved by an administrator before being published.

  • No: Reviews will be published immediately upon submission.

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2. Max Star

• Label: Max Star

• Description: Sets the maximum number of stars users can give in reviews.

• Default: 5

• Range: Usually between 1 and 10.

• Note: This affects the rating scale for all rating criteria (e.g., 1 to 5 stars).

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3. Review Criteria

• Description: These are the individual aspects of the trip that users can rate separately.

• Default Criteria:

  • Guide: Rating for the tour guide or local guide quality.

  • Service: Rating for overall service (support, responsiveness, comfort, etc.).

  • Transportation: Rating for transport (e.g., bus, car, flight quality).

  • Organization: Rating for trip planning, scheduling, and coordination.

Add New

• Function: Click the Add New button to create additional custom review criteria.

• Usage Examples:

  • Add "Accommodation" to rate hotels.

  • Add "Food" if meals are included.

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Tips

• Keep your review criteria clear and relevant to your trip offerings.

• Too many criteria may overwhelm users — aim for 3–6 core elements.

• To translate or rename labels (e.g., from "Guide" to "Tour Guide"), use a translation plugin or edit the language files if supported.