Sala-WP
  • Introduction
  • Getting Started
  • Changelog
  • Installation
    • Step 1 - Download Theme
    • Step 2 - Install Theme
    • Step 3 - Theme Setup
    • Step 4 - Select home page
  • Update Theme
  • Theme Options
  • Customize
    • General
    • Header
    • Blog
    • Portfolio
    • Shop
    • Page Title
    • Typography
    • Color
    • Layout
    • Page
    • 404 Page
    • Footer
    • Social Sharing
    • Notices
    • Button
    • Menus
  • WooCommerce
  • Uxper Crypto
  • FAQ's
    • How to fix "Sorry, you are not allowed to access this page." when click "Setup Wizard"
    • Import new home pages after update theme
    • Missing page after install theme
    • How to import the missing template
    • Fixing Fonts appear as bold or do not load (Kirki issue)
    • Broken page
    • Where is the dark mode setting?
    • How to edit Pricing Table
    • Website showing error after editing or copying widget in Elementor
    • How to change Color site
    • How to Increase PHP Time Limit for a WordPress Site?
    • How to fix the warning " Warning: Constant UXPER_... already defined in..."
    • How to fix warning Carousel slider "Warning Undefined array key..."
    • How to set up Menubar
    • Fixing Outdated WooCommerce Templates
    • How to translate/edit texts/words?
  • TIPS & TRICKS
    • WordPress Hosting
    • Support
    • Resource Credits
    • Theme License
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  1. TIPS & TRICKS

Support

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Last updated 3 years ago

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Firstly, we would like to thank you for purchasing the NUSS WordPress theme and chosen it for your website. We outline all kinds of good information and provide you with all the details you need to use the WordPress theme.

If you are unable to find your answer here in our documentation, feel free to ask for help from our support team, all you have to do is submitting your problem via:

Email support: ​

Ticket support: ​

Facebook fan page: ​

Our working time is 8.00 AM - 5.30 PM, Monday to Friday (GMT+7). In some cases, the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next working day.

Our Support System period is 6 months from the purchase date. During those 6 months, our support team is available to provide the item support services for all of the customer's issues.

Direct Support System provided by us through the post a ticket. We do support all the features or problems that belong to our theme. We are not able to provide support for code customization or other third-party plugins. If you need any minor customize we suggest you hire from WordPress developers.

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