NUSS WordPress
  • Introduction
  • Changelog
  • Getting Started
  • Installation
    • Step 1 - Download Theme
    • Step 2 - Install Theme
    • Step 3 - Theme Setup
  • Update Theme
  • Theme Options
  • Customize
    • General
    • Header
    • Blog
    • Rooms
    • Shop
    • Page Title
    • Typography
    • Color
    • Layout
    • Page
    • 404 Page
    • Footer
    • Social Sharing
    • Notices
    • Button
    • Menus
    • Widgets
    • WooCommerce
    • Additional CSS
    • Import / Export
  • Woocommerce
  • Rooms
    • Add New Room
    • Room Type
    • Room Amenities
    • Room Services
  • Bookings
  • Reservations
  • FAQ'S
    • How to sync room blocking data from old room blocking system
    • Fixing the problem can not booking the room after clicking " Check Availability"
    • Fixing Fonts appear as bold or do not load (Kirki issue)
    • Fixing Outdated WooCommerce Templates
    • Room - Creating a Coupon
    • Room - Sync Calendar
    • Room - Setting a Season Price
    • Room - Setting a Person's Price
    • Room - Setting Discount room
    • Room - Setting DISCOUNT BY DAY
    • Room - Setting DEPOSIT RATE
    • Sync Airbn - How to manually sync booking with Airbnb
    • How to add multiple currencies
    • Room Booking - How to Customize Checkout
    • Which currency denominations and countries are supported by PayPal and Stripe?
    • Header - Creating a language menu
    • How to config Instagram Feed?
    • How to enable WooCommerce checkout?
    • How to edit the Footer?
    • How to Configure WordPress to Use SMTP For Sending Emails?
    • How to translate/edit texts/words?
  • TIPS & TRICKS
    • WordPress Hosting
    • Support
    • Resource Credits
    • Theme License
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  1. TIPS & TRICKS

Support

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Last updated 3 years ago

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Firstly, we would like to thank you for purchasing the NUSS WordPress theme and chosen it for your website. We outline all kinds of good information and provide you with all the details you need to use the WordPress theme.

If you are unable to find your answer here in our documentation, feel free to ask for help from our support team, all you have to do is submitting your problem via:

Email support:

Ticket support:

Facebook fan page:

Our working time is 8.00 AM - 5.30 PM, Monday to Friday (GMT+7). In some cases, the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next working day.

Our Support System period is 6 months from the purchase date. During those 6 months, our support team is available to provide the item support services for all of the customer's issues.

Direct Support System provided by us through the post a ticket. We do support all the features or problems that belong to our theme. We are not able to provide support for code customization or other third-party plugins. If you need any minor customize we suggest you hire from WordPress developers.

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