Step 2 - Install Theme

There are two ways to install a WordPress theme: using the built-in installer or by uploading it via FTP

After you download the package from ThemeForest, please unzip it. You'll see a file called civi.zip, which is the main file needed to upload and install.

You can either choose to upload and install the theme using WordPress theme install or use the FTP function.

If you plan to customize the theme, you should install both the theme and child theme, then activate the child theme. Using a child theme allows you to customize some parts of the parent theme without touching into the theme files.

1. Install via WordPress Dashboard

Step 1 – Navigate to Appearance -> Themes.

Step 2 – Click the Add New button on top of the page, then the Upload Theme button.

Step 3 – Click Choose File and find the theme files you've just downloaded. If you’ve downloaded the installable WordPress file, then you do not need to unzip the file. If you’ve downloaded the Full Theme Package, you have to unzip the master civi.zip file, therein you will see a secondary civi.zip file, this is the one you select to install.

Step 4 - Click the Install Now button.

Step 5 – When upload and installation progress are completed, click Activate, or go to Appearance -> Themes and activate the Civi theme.

2. Install via FTP

If you get any fail when installing the theme by WordPress install function, we recommend using FTP.

Step 1 - If you have downloaded the Full Theme Package from ThemeForest, please unzip the package file to get the theme file civi.zip. Unzip the civi.zip file, you'll get a folder Civi.

Step 2 - Use an FTP client like FileZilla and upload the extracted folder to wp-content/themes folder on your host

Step 3 - Log in to your WordPress Dashboard and navigate to Appearance -> Themes and clicking the Activate button of the Civi theme.

3. Troubleshooting

1. "Are you sure you want to do this?" error

   If you get the “Are You Sure You Want To Do This” message when installing the civi.zip file via WordPress, it means you have an upload file size limit that is set by your host. If this happens, please install the theme via FTP or contact your hosting company and ask them to increase the limit.

2. The theme is missing the style.css stylesheet error

   A common issue that can occur when installing a WordPress theme is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme. One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme

   • Installable WordPress file only

   • All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file.